Where the settings are
Everything below is in the Manager.
Renewing
- Sign in to the Manager and open Domains.
- Select the domain and use the renewal option.
- Auto-renew is configured per domain.
Transfer lock
Under the domain's settings, described as transfer protection.
Moving the notices somewhere safe
Under the domain's contact records. Infomaniak keeps separate owner and administrative contacts.
Worth knowing about Infomaniak
Infomaniak is Swiss and popular in francophone Europe. Data residency in Switzerland is a genuine selling point for some businesses, and worth knowing if that matters to your clients.
The three that actually prevent a lapse
- A payment card that is current. An expired card with auto-renew on is the most common cause of a lapse, and the failure notice goes to the same place as everything else.
- A contact address that survives someone leaving. Not personal, and not at the domain that is expiring.
- The renewal date recorded somewhere other than the registrar's email, because that is the channel that failed.