Registrar guide

Renewing and locking a domain at Enom.

Where each setting lives at Enom, and the changes that actually stop a domain lapsing.

Where the settings are

Everything below is in the domain management area.

Renewing

  • Sign in and find the domain under My Domains.
  • Use Renew, or check the auto-renew setting.
  • Enom is often accessed through a reseller rather than directly.

Transfer lock

Under General Settings for the domain, labelled Registrar Lock.

Moving the notices somewhere safe

Under the domain's Contact Information. Enom holds separate registrant, admin, technical and billing contacts.

Worth knowing about Enom

Enom sits behind a great many reseller and hosting arrangements, so you may be an Enom customer without knowing it. If your web host sold you the domain, this is frequently who actually holds it.

The three that actually prevent a lapse

  • A payment card that is current. An expired card with auto-renew on is the most common cause of a lapse, and the failure notice goes to the same place as everything else.
  • A contact address that survives someone leaving. Not personal, and not at the domain that is expiring.
  • The renewal date recorded somewhere other than the registrar's email, because that is the channel that failed.

Check yours

Not sure who holds your domain?.

The free check reports the registrar, the renewal date and whether the transfer lock is on.

A different registrar?

The menus and defaults differ enough to be worth their own page.

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