Where the settings are
Everything below is in My Domains.
Renewing
- Sign in and open My Domains.
- Select the domain and use Renew.
- Auto-renew is under the domain's management page.
Turning on transfer lock
Under the domain's management page, labelled Lock.
Moving the notices somewhere safe
Under Account Settings and the domain's contact section.
Worth knowing about Name.com
Name.com sends renewal notices on a standard schedule to the registrant contact. If privacy protection is on, confirm forwarding is working, because a masked contact address that silently fails is a common cause of missed notices.
The three that actually prevent a lapse
- A payment card that is current. An expired card with auto-renew on is the most common cause of a lapse, and the failure notice goes to the same place as everything else.
- A contact address that survives someone leaving. Not a personal address, and not an address at the domain that is expiring.
- The renewal date recorded somewhere other than the registrar's email, because that is the channel that failed.