Registrar guide

Renewing and locking a domain at Register.com.

Where each setting lives at Register.com, and the changes that actually stop a domain lapsing.

Where the settings are

Everything below is in the account dashboard.

Renewing

  • Sign in and locate the domain in your dashboard.
  • Use the renewal option on the domain's page.
  • Auto-renew is configured under the same section.

Transfer lock

Under the domain's settings, labelled Domain lock.

Moving the notices somewhere safe

Under your account profile and the domain contacts.

Worth knowing about Register.com

Like Network Solutions, Register.com holds many long-established domains. The common problem is not the renewal itself but that nobody currently at the business can access the account.

The three that actually prevent a lapse

  • A payment card that is current. An expired card with auto-renew on is the most common cause of a lapse, and the failure notice goes to the same place as everything else.
  • A contact address that survives someone leaving. Not personal, and not at the domain that is expiring.
  • The renewal date recorded somewhere other than the registrar's email, because that is the channel that failed.

Check yours

Not sure who holds your domain?.

The free check reports the registrar, the renewal date and whether the transfer lock is on.

A different registrar?

The menus and defaults differ enough to be worth their own page.

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